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LIFETIME GUARANTEE All Genesis Chapman Studio puzzles comes with a lifetime guarantee. Any breakage will be replaced if ALL parts of the puzzle, including the eye-piece, are returned to us.

ORDERS By placing an order with Genesis Chapman Studios, you will be deemed to have read, understood and agreed to these Terms & Conditions.

PRODUCT DESCRIPTIONS Each item for sale in our on-line shop is sold subject to its product description. Genesis Chapman Studios takes all reasonable care to ensure the details, descriptions and prices of products appearing on the website are correct. Genesis Chapman Studios reserves the right to change product descriptions at any time. Availabilty of specific types of wood for puzzled are not guaranteed unless confirmed in writing by us.

PRIVACY & SAFETY Genesis Chapman Studios does not sell or share your information, and it will only be used to contact you about an inquiry or order made by you. Users must opt in to subscribe to our newletter (coming soon). Genesis Chapman Studios does not store your payment information and payments are verified and processed through Wix payments. We accept all major credit cards, Paypal, Apple Pay.

REFUNDS & EXCHANGES Payments cannot be refunded on custom orders. If you are not happy with your order, please contact us.

TAXES & SHIPPING All sales require payment of Virginia's 6% retail sales tax. We also charge 4% for shipping costs.

GOVERNING LAW These terms shall be governed and construed with the laws of Virginia and those of the United States.

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